Working Virtually
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Facebook Go Kit
Samples for Virtual Appointments Leads for Virtual Appointments (focus) Virtual Appointments Instructions Virtual Hydrasession Appointment Teen Hydrasession Sheet Anti Aging Hydrasession Steps Hydrasession Closing Sheet Here are the follow up links that you can use for Hydrasession, Skin Care & Glamour appointments. The results come back to me and I'll text out the info I get once a day. You're welcome to recreate them if you're savvy with google forms! Hydrasession Feedback Form: Virtual Skin Care/Color Appt Feedback Form Advanced Color Appointments Feedback Form Hydrasession Mother-Daughter Feedback Form Goody Bag Feedback Form Grand Opening Feedback Form |
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CUSTOMER MAILING
Reach out to your customers! Make sure they know that you are still in business and mailing and delivering orders! Now sure how to mail orders without going to the PO? Go to pirateship.com and sign up for a free account and you can print postage off your computer. You don’t need special labels. You can just print on regular paper and tape it on an envelope!
Reach out to your customers! Make sure they know that you are still in business and mailing and delivering orders! Now sure how to mail orders without going to the PO? Go to pirateship.com and sign up for a free account and you can print postage off your computer. You don’t need special labels. You can just print on regular paper and tape it on an envelope!
ZOOM
You can sign up for a free zoom account at www.zoom.us. This will allow you to make zoom calls up to 40 minutes. If you’d like to not have to worry about the time limit, you can choose the lowest plan paid account. It’s only $9.99/mo (instead of $14.99) and you can then hold facials and parties virtually. I created a Zoom training video- let me know if you want me to send it to you!
You can sign up for a free zoom account at www.zoom.us. This will allow you to make zoom calls up to 40 minutes. If you’d like to not have to worry about the time limit, you can choose the lowest plan paid account. It’s only $9.99/mo (instead of $14.99) and you can then hold facials and parties virtually. I created a Zoom training video- let me know if you want me to send it to you!
Here are come scripts for getting into your Red Jacket this month!
Ready to earn that Red Jacket THIS MONTH or move up to an even higher level?!
Here’s a great texting script that you can use to book interviews/marketing chats with customers! You can also ask these questions live, it doesn’t have to be over text!
Text/script:
Hi Mary! Can I send you a video to watch/listen to about Mary Kay and then ask you your opinion? I need practice telling people about the company and answering questions and I know you’ll be honest with me about how I do! Would that be okay?
When she says yes, say, Wonderful, thank you! My friend Deirdre made the video, and she’s going to make some changes so any feedback would be great. LMK when you watch it and I just have a few questions. THANK YOU! And actually, helping me with this gets you into our unit’s $500 cash giveaway so I hope you win! Here’s the link: https://youtu.be/9oCEWUEy-20
When she says that she got it, say:
Thanks! Do you think you’ll have a chance to listen sometime tomorrow or the next day? Just let me know and I’ll reach out to follow up! You’re the best!
After she says she watched it, say,:
Great, can I give you a call?
When you call her, tell her there’s a survey that she can fill out with you and she’ll be entered into a raffle for a $500 cash drawing and then ask her the following questions. (You can submit the answers to me over a google form so write them down so you remember.)
And then, follow the interview guide attached: (Ask these questions live, NOT over text. It’s not an interview if it’s texting.)
If she’s not interested, offer her a free virtual makeover and goodie back for helping you out! If she wants to join, go to marykayintouch.com then Business and then down to “Create an online agreement.” If she seems interested but isn’t ready to join, thank her for her time and tell her I’ll be giving her a quick follow up call.
Ready to earn that Red Jacket THIS MONTH or move up to an even higher level?!
Here’s a great texting script that you can use to book interviews/marketing chats with customers! You can also ask these questions live, it doesn’t have to be over text!
Text/script:
Hi Mary! Can I send you a video to watch/listen to about Mary Kay and then ask you your opinion? I need practice telling people about the company and answering questions and I know you’ll be honest with me about how I do! Would that be okay?
When she says yes, say, Wonderful, thank you! My friend Deirdre made the video, and she’s going to make some changes so any feedback would be great. LMK when you watch it and I just have a few questions. THANK YOU! And actually, helping me with this gets you into our unit’s $500 cash giveaway so I hope you win! Here’s the link: https://youtu.be/9oCEWUEy-20
When she says that she got it, say:
Thanks! Do you think you’ll have a chance to listen sometime tomorrow or the next day? Just let me know and I’ll reach out to follow up! You’re the best!
After she says she watched it, say,:
Great, can I give you a call?
When you call her, tell her there’s a survey that she can fill out with you and she’ll be entered into a raffle for a $500 cash drawing and then ask her the following questions. (You can submit the answers to me over a google form so write them down so you remember.)
And then, follow the interview guide attached: (Ask these questions live, NOT over text. It’s not an interview if it’s texting.)
If she’s not interested, offer her a free virtual makeover and goodie back for helping you out! If she wants to join, go to marykayintouch.com then Business and then down to “Create an online agreement.” If she seems interested but isn’t ready to join, thank her for her time and tell her I’ll be giving her a quick follow up call.
Text Booking:
Trying to Book Virtual Skin Care Class/Makeover
Use a variation on one of the FB posts above. Something like this:
Hi Mary! How would you feel about a virtual makeover?? I’m trying this new thing where I send out big packs of skin are and makeup samples and then we hop on FaceTime and I teach you how to do it. I think it’ll be fun and it would be great to see you! Want some pampering during this crazy time?? Please let me know and I’ll pop the samples in the mail!
Then when she says yes, say:
Wonderful! I’m excited to do a virtual makeover with you! Do you have the Zoom app? It’s a free app, kind of like FaceTime where we can see each otters through our webcams. Are there any other friends/family members (they can live anywhere) that you think we should invite? Anyone who might feel a little lonely or needs a pick me up? For anyone that wants to come, I can send them all the samples as well and we can do skin care/makeovers together??
Then when she says yes, select a time and say:
Perfect! Can you send me their numbers so I can send them a quick text with a couple of questions about their skin?
After she sends you the numbers, say:
Great! I’ll text them today. Do you have their addresses handy so I can pack up the samples?
Booking a Hydrasession Text:
Hi Mary, How are you? I hope you and your family are doing well. I know it’s a crazy time right now. I’ve come up with a new idea for a pick-me-up. I’m taking the Hydrassession idea virtual. I’m sending everyone who wanted to do it individual samples, with a plan to hop on Zoom and do it together. We can do it just you and me, or if you have anyone in your like that maybe is lonely or you think could use fun “date,” you can see if any friends want to join and we could all hop on together! Even if they live out of state or wherever, it could be a fun little gathering. What do you think? We would just need to pick a date, and you can take a few days to see if you have anyone you want to invite, and then I can send out samples. I’ve done a few so far and it’s really fun, especially now when folks need things to look forward to. :) xoxo
When she says yes:
Wonderful! I’m excited to do a Hydrasession with you! Do you have the Zoom app? It’s a free app, kind of like FaceTime where we can see each otters through our webcams. Are there any other friends/family members (they can live anywhere) that you think we should invite? Anyone who might feel a little lonely or needs a pick me up? For anyone that wants to come, I can send them all the samples as well and we can do skin care/makeovers together??
Customized appointment for current customers (very similar to above)
Hi Mary! How would you feel about a virtual makeover?? I’m trying this new thing where I send out big packs of skin are and makeup samples and then we hop on FaceTime and I teach you how to do it. I think it’ll be fun and it would be great to see you! There are so many different products that we have never had the chance to play with together. Please let me know if you’re up for it and what’s been going on with your skin lately and I’ll pop the samples in the mail!
When she says yes:
Wonderful! I’m excited to do a virtual makeover with you! Do you have the Zoom app? It’s a free app, kind of like FaceTime where we can see each otters through our webcams. Are there any other friends/family members (they can live anywhere) that you think we should invite? Anyone who might feel a little lonely or needs a pick me up? For anyone that wants to come, I can send them all the samples as well and we can do skin care/makeovers together??
Booking New Leads
Hi Mary, it’s Deirdre with Mary Kay. We met at the xxx. I’ve been booking a number of virtual skincare and makeover appointments and wanted to reach out to you. It’s a free service where I send you skin care and makeup samples and then e hop on Zoom/FaceTime and I teach you how to apply them. What do you think? Do you need some pampering?
Here is the script I have been using to reach out to women who I had been in contact with before regarding Hydrasession but hadn't yet booked.
Hi Kristen, How are you? I hope you and your family are doing well. I know it’s a crazy time right now. I’ve come up with a new idea for a pick-me-up. I’m taking the Hydrassession idea virtual. I’m sending everyone who wanted to do it individual samples, with a plan to hop on Zoom and do it together. We can do it just you and me, or if you have anyone in your like that maybe is lonely or you think could use fun “date,” you can see if any friends want to join and we could all hop on together! Even if they live out of state or wherever, it could be a fun little gathering. What do you think? We would just need to pick a date, and you can take a few days to see if you have anyone you want to invite, and then I can send out samples. I’ve done a few so far and it’s really fun, especially now when folks need things to look forward to.
Trying to Book Virtual Skin Care Class/Makeover
Use a variation on one of the FB posts above. Something like this:
Hi Mary! How would you feel about a virtual makeover?? I’m trying this new thing where I send out big packs of skin are and makeup samples and then we hop on FaceTime and I teach you how to do it. I think it’ll be fun and it would be great to see you! Want some pampering during this crazy time?? Please let me know and I’ll pop the samples in the mail!
Then when she says yes, say:
Wonderful! I’m excited to do a virtual makeover with you! Do you have the Zoom app? It’s a free app, kind of like FaceTime where we can see each otters through our webcams. Are there any other friends/family members (they can live anywhere) that you think we should invite? Anyone who might feel a little lonely or needs a pick me up? For anyone that wants to come, I can send them all the samples as well and we can do skin care/makeovers together??
Then when she says yes, select a time and say:
Perfect! Can you send me their numbers so I can send them a quick text with a couple of questions about their skin?
After she sends you the numbers, say:
Great! I’ll text them today. Do you have their addresses handy so I can pack up the samples?
Booking a Hydrasession Text:
Hi Mary, How are you? I hope you and your family are doing well. I know it’s a crazy time right now. I’ve come up with a new idea for a pick-me-up. I’m taking the Hydrassession idea virtual. I’m sending everyone who wanted to do it individual samples, with a plan to hop on Zoom and do it together. We can do it just you and me, or if you have anyone in your like that maybe is lonely or you think could use fun “date,” you can see if any friends want to join and we could all hop on together! Even if they live out of state or wherever, it could be a fun little gathering. What do you think? We would just need to pick a date, and you can take a few days to see if you have anyone you want to invite, and then I can send out samples. I’ve done a few so far and it’s really fun, especially now when folks need things to look forward to. :) xoxo
When she says yes:
Wonderful! I’m excited to do a Hydrasession with you! Do you have the Zoom app? It’s a free app, kind of like FaceTime where we can see each otters through our webcams. Are there any other friends/family members (they can live anywhere) that you think we should invite? Anyone who might feel a little lonely or needs a pick me up? For anyone that wants to come, I can send them all the samples as well and we can do skin care/makeovers together??
Customized appointment for current customers (very similar to above)
Hi Mary! How would you feel about a virtual makeover?? I’m trying this new thing where I send out big packs of skin are and makeup samples and then we hop on FaceTime and I teach you how to do it. I think it’ll be fun and it would be great to see you! There are so many different products that we have never had the chance to play with together. Please let me know if you’re up for it and what’s been going on with your skin lately and I’ll pop the samples in the mail!
When she says yes:
Wonderful! I’m excited to do a virtual makeover with you! Do you have the Zoom app? It’s a free app, kind of like FaceTime where we can see each otters through our webcams. Are there any other friends/family members (they can live anywhere) that you think we should invite? Anyone who might feel a little lonely or needs a pick me up? For anyone that wants to come, I can send them all the samples as well and we can do skin care/makeovers together??
Booking New Leads
Hi Mary, it’s Deirdre with Mary Kay. We met at the xxx. I’ve been booking a number of virtual skincare and makeover appointments and wanted to reach out to you. It’s a free service where I send you skin care and makeup samples and then e hop on Zoom/FaceTime and I teach you how to apply them. What do you think? Do you need some pampering?
Here is the script I have been using to reach out to women who I had been in contact with before regarding Hydrasession but hadn't yet booked.
Hi Kristen, How are you? I hope you and your family are doing well. I know it’s a crazy time right now. I’ve come up with a new idea for a pick-me-up. I’m taking the Hydrassession idea virtual. I’m sending everyone who wanted to do it individual samples, with a plan to hop on Zoom and do it together. We can do it just you and me, or if you have anyone in your like that maybe is lonely or you think could use fun “date,” you can see if any friends want to join and we could all hop on together! Even if they live out of state or wherever, it could be a fun little gathering. What do you think? We would just need to pick a date, and you can take a few days to see if you have anyone you want to invite, and then I can send out samples. I’ve done a few so far and it’s really fun, especially now when folks need things to look forward to.
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Hydrasession
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Business Management
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Sales
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Tips For Closing The Sale
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Selling
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Team Building
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Educating Your Customers About Amazon
How I’m Taking Down Amazon One Customer at a Time
ENSD Lia Carta
Listen to my Vox
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